Refund policy

Refund Policy

Refund & Return Policy

We want you to be satisfied with your purchase.

Returns

You may return eligible items within 30 days of delivery.

To qualify:

  • Item must be unused and in original condition.
  • Item must be in original packaging.
  • Proof of purchase is required.

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Personalized products
  • Clearance or final-sale items
  • Hygiene-related products once opened

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue.

Refund Process

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds are processed back to the original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.