Refund policy
Refund Policy
Refund & Return Policy
We want you to be satisfied with your purchase.
Returns
You may return eligible items within 30 days of delivery.
To qualify:
- Item must be unused and in original condition.
- Item must be in original packaging.
- Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Personalized products
- Clearance or final-sale items
- Hygiene-related products once opened
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue.
Refund Process
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds are processed back to the original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.